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Is my information kept Private? TOP
Do you ship outside the USA? TOP
We will only ship outside the US to US Military Addresses and Canada. Please keep in mind that there are some items I cannot sell/ship to Canada (ie. bumGenius, Wahmies).
Shipping for purchases in Canada will be higher and I will send you a separate invoice, or please email me and I can give you a shipping estimate.
How long will it be until my order is shipped? TOP
What if I am unsatisfied with my product? TOP
Returns are now only available through STORE CREDIT. If you need to return any UNUSED items, you may do so within 30 days. However, there will be a 10% restocking fee. They must be in original packaging and we will give you your store credit less shipping costs and the 10% restocking fee. If your items shipped free, that will also be deducted from your refund. Please give us a call or email ahead of time so that we can work out your credit or exchange.
How are Shipping Costs figured out? TOP
Shipping Costs are Based on weight. Estimates are made at checkout and will be applied accordingly. If actual shipping ends up costing more than $1 less than what you paid, I will refund you the difference. I will not charge you the difference if it is more. Free Shipping however will be the cheapest available shipping. If you wish for priority, you can request it and I will invoice you the difference.
Customers Outside of US:
If you are in Canada, please remember, I am not permitted to sell BumGenius, Tula, JuJuBe and select other Products to you. Also Free Shipping deals will not apply. If actual shipping is more than the shipping cost charged, I will send you an invoice for the difference.
FREE SHIPPING over $60 in the US*:
Some items are excluded from this and we place the shipping charge on the item instead of it calculating at the end.
What kind of payment do you accept? TOP
When you get to the end of checkout, you can choose Credit Card, Pay Pal, RME, or local payment with cash or check.
When you choose "Credit card or direct cash payment via PayPal" you can pay without logging into PayPal by clicking on the button on the left side of the page to pay with Credit. You may also pay by E-check in this way, however you item will not be shipped until the check is cleared. If you have any questions, please contact me.We can also accept payment with Visa, MC, or Discover if you wish to order over the phone.
Do you Price Match? TOP
We will match any sales you find on items as long as they stay within the manufacturer guidelines and meet the same shipping costs. Please let us know where the link is so that we can also find it. Sometimes stores clearance items out as they are going out of business and generally we will not be able to match those prices.
Once your order is placed, we will not refund the price difference if then you find a better deal. So, please contact us prior to ordering for this. We strive to give you the best prices and best customer service we can. We hope that we can meet all of your needs. Also if there is an item that you are interested in that we do not stock, we would be more than happy to look into getting it for you!
Can my order be cancelled? TOP
If you placed an order and wish to cancel, there will be a 5% restocking fee if we had your order ready to go. Often orders go out w/in 24 hours. Occasionally, they are packaged even within minutes of being placed. So if you wish to make any changes, please us know as soon as possible! Email is the quickest way to let us know of these changes. Thank you!
If you paid and cancel your order there will always be a 30 cent fee, as that is a fee that is non-refundable to me when I send you your refund.
We do reserve the right to cancel an order due to shipping boundaries, policies on products, or misuse of coupons with terms.
Do you offer a layaway program? TOP
Yes! We do offer layaway.
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